Six Tips for Improving Team Collaboration

Success for agile software teams revolves around collaboration, flexibility, and efficiency. Whether you're a coach or Release Train Engineer supporting multiple teams, or a scrum master or engineer aiming for improvement within your team, honing your dependency management skills will boost efficiency and productivity.

While dependencies often seem like hurdles, here's an insight: they can be a powerful strategic tool to enhance your agile team's performance. In this post, we'll explore how you can leverage dependencies to guide your team towards greater efficiency and success.

Agile Team Autonomy

At the heart of agile is the concept of autonomy and self-management. It's all about empowering teams to own the end-to-end delivery of their work with minimal dependencies. This means optimizing their workflow rather than relying on other teams to deliver value to users. When teams need to depend on others, the flow of work becomes less predictable.

In larger, more complex companies, dependencies are often unavoidable due to the sheer size and intricacy of systems. The real challenge is transforming these dependencies into opportunities for improvement rather than roadblocks. By improving the visibility of these dependencies, teams can better understand them, prioritize and sequence work effectively and manage delivery planning and execution more efficiently.

More than one-third of agile teams report that team silos and the delays that result are a problem

17th State of Agile Report, Digital.AI

Dependency visualization

Improving the visibility of dependencies starts with open communication and transparency. When team members are comfortable sharing their tasks and challenges, you create a culture of trust and collaboration. This transparency is critical for identifying dependencies early and managing them effectively.

Software that allows teams to map out dependencies clearly can be a great tool for improving the visibility of work, making it easier to track their status and plan accordingly. Regularly updating and reviewing the dependencies you've mapped keeps everyone on the same page and helps you anticipate potential bottlenecks before they occur.

Easy Agile TeamRhythm is a user-friendly app that integrates seamlessly with Jira to support team planning, which includes visualizing dependencies. You can display dependencies by type and risk, and see dependencies both within your team and with other teams.

Dependency Patterns

Once you're able to see dependencies clearly, you might recognize patterns forming. These dependency patterns can show where a team is relying too heavily or too dependent on another team to deliver work.

Consistent bottlenecks highlight opportunities for improvement, like a change in team composition. When you notice these patterns, it's essential to reassess and implement strategies to become more self-reliant, ensuring a smoother flow of work and improved delivery timelines.

Prioritizing and Sequencing Work

Once dependencies are identified and made visible, you can improve the flow of work by organizing tasks in a sequence that avoids work being delayed by other tasks. Not all tasks carry the same weight or urgency, and understanding the critical path—the sequence of tasks that determines the fastest time to deliver value—can help focus efforts where they are needed most.

Sequencing work thoughtfully ensures that dependent tasks are tackled in the right order, minimizing delays and rework. This strategic approach to task management not only enhances team efficiency but also supports a smoother workflow and avoids delivery being derailed at the last minute.

Better Collaboration

By identifying and visualizing dependencies, you spot bottlenecks early, re-prioritize tasks, and manage delivery plans effectively. More importantly, it empowers your team to take complete ownership of their tasks while constantly improving their workflows.

Remember, every dependency is a piece of a larger puzzle that holds the potential to boost your team's efficiency. By understanding and managing these dependencies proactively, you can ensure smoother workflows, fewer roadblocks, and a highly efficient agile team.

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Backlog prioritization is a never-ending task for product owners and product managers. As priorities evolve in response to changing business needs, or even as work is completed, or adjustments to team resourcing are made, it's important to maintain focus on the work that will deliver the most value by keeping your backlog in good shape. Agile estimation techniques can make prioritizing your backlog faster and easier.

So, let's take a look at some specific methods to prioritize your backlog and see how agile estimation can help deliver the most value to your end-users and stakeholders.

5 ways to prioritize a backlog

Of course, there are more than five ways to prioritize work items in a backlog. But, we've picked a few of our favorites that, when combined with an agile estimation process, help keep our product backlog prioritized so we can breeze through sprint planning.

1. Weighted Shortest Job First

Wow, is that a mouthful! Let's use the "WSJF" acronym to refer to this SAFe technique. Not as intimidating as it sounds, WSJF is a simple formula that assigns a business value to product backlog items.

WSJF = Cost of Delay ÷ Job Duration

Cost of Delay is the sum of three relative metrics:

• User/Business Value: the relative importance of the work item.
• Time Criticality: the decline of user/business value over time.
• Risk Reduction: the reduction of business or technical risk.

To determine the relative size for Cost of Delay, think of the lowest business value, the smallest decline in value over time, and the least risk reduction as a 1 value. The same as with Fibonacci sequence story point estimation, adjust that score appropriately when comparing work items to score them relative to one another.

The Job Duration is also expressed in relative terms. If you estimate your work items using relative estimation with story points, the story point value equals the Job Duration.

If you're using this technique to prioritize a large amount of work in a backlog where some items have only been t-shirt sized, convert your t-shirt sizes to standard Fibonacci numbers and use that value.

Warning: Be careful with converting t-shirt sizes to story points. You'll need a way to flag the t-shirt size work items that you converted to story points. You and your Scrum Master need to recognize those as t-shirt level estimations rather than the real story point estimates that come with fully refined work items.

See more at a glance in Easy Agile TeamRhythm, to make prioritizing your backlog faster

💡Tip: Add up to three extra fields on issue cards

SEE HOW

2. MoSCoW

Must-have, should-have, could-have, and won't-have are the buckets used to prioritize a backlog with the MoSCoW technique. The product team defines these designations based on the product's unique features and competitive offerings.

Each work item falls into one of those categories. The easiest part of this process is sending Won't-have items directly to the trash and getting them out of your way. Next, prioritize must-haves first and then should-haves. The could-have items naturally fall to the bottom of the backlog.

Take these items through your regular refinement meetings with your team members, and assign each item a t-shirt size or story point value. You're then ready to add the right amount of work items to your sprints or releases based on your teams' velocity or the number of story points they expect to finish during a sprint.

3. Kano

The Kano model of prioritization uses five classifications:

• Must-be: the basic functionality that your users expect.
• Attractive: a pleasant surprise for your users, but no one is going to be upset if it's not there.
• One-Dimensional: work items that make your users happy and will disappoint them if they aren't part of your product.
• Indifferent: work items that are unimportant to your customers. Often, these work items represent technical debt or enhancements that help the software development team develop more efficiently or work in the latest versions of their tech stack — but your customers really don't care about them.
• Reverse: the process of undoing a previous feature or update. If you've ever built a feature or made a UI update that your users hated, you understand reverse work items. Oops. Unfortunately, sometimes these are necessary evils, especially when it comes to security features or transitioning users to a new product after retiring a legacy product.

Like the MoSCoW method, you'll estimate these work items during refinement and then add them to your iteration or release plan. But, different from MoSCoW, you may want to balance out your sprints and releases with work items from each classification.

4. Stack Ranking

The most brutal of all prioritization techniques, stack ranking forces teams to have a linear rank of work items, which means there is only one top priority, one second priority, one third priority, and so on. Brutal!

Once you get used to it, stack ranking is a useful way to force product managers to make tough choices between work items. Even if two work items can be completed during the same sprint, it's up to the PO to determine which one gets done first, and then that choice is reflected in the sprint backlog.

Often, this job becomes easier when it's put in dire terms. For instance, if you only had one day to attract new users to your product, what work would you want in production? BOOM! There's your top priority.

The nice thing with stack ranking is that it allows POs to slide smaller work items into current sprints when other higher-priority work is too large. Adding the larger work item over-commits the team based on their velocity. Those small work items serve to fill up sprints so teams can maintain velocity and be as productive as possible. So, just because a two-story point work item is two-thirds the way down the backlog doesn't mean it will never get done.

5. Story Mapping

Story mapping helps you visualize the customer's journey through your product from start to finish. (Yep, we stole that straight from our other excellent article on story mapping.) For advanced story mappers, take what you’ve learned about story mapping, and think about how you can add MoSCoW or Kano techniques to your story maps.

Perhaps your epic backbone at the top of the user story map could represent the buckets in the MoSCoW method?

If you're like us, your story mapping sessions are productive brainstorming activities, and you'll leave the sessions with way more work than you can accomplish. By applying MoSCoW or Kano principles to the stories in your user journeys, you’ll discover the most important stories to prioritize and the stories that can wait for a later release.

Building agile estimation into backlog prioritization

We've given you five different techniques to corral your work items into an organized, prioritized, value-delivering product backlog:

1. Weighted Shortest Job First
2. MoSCoW
3. KANO
4. Stack Ranking
5. Story Maps

We've also shown you ways to incorporate agile estimates like t-shirt sizes and story points into your prioritization process to keep your team delivering the most important work while maintaining velocity and dazzling your customers and stakeholders.

We encourage you to take these ideas, share them with your team, and give them a try. If you need help using the Story Map concept, try Easy Agile TeamRhythm. However your team prioritizes its product backlog, remember to put the most important work first and then adjust those priorities as needed. Keep it easy and keep it agile!

Agile software development is like a roadmap for getting software done right. As highlighted in the agile manifesto, it prioritizes real conversations over tools, delivering working software instead of drowning in documentation, collaborating with customers rather than just negotiating contracts, and being quick to adapt to change. The manifesto emphasizes the power of collaboration within cross-functional teams, making it relevant for project management in various contexts.

Think of agile as a mindset, not just a method. It empowers project teams to give and receive feedback in a friendly, iterative environment that leads to great results. While it gained popularity in software development, agile principles can actually work wonders for any project team. Whether it’s in construction management, content marketing, or even planning weddings, agile has you covered.

Let’s dive into why agile project management is a great fit for any team. We’ll explore how its principles can seamlessly fit into your project processes. Remember, it doesn't matter which agile framework—like Scrum or Kanban—you choose, as long as it suits your team. In short:

• Agile principles are perfect for team cooperation.
• Agile workflows for project teams are conducive to continuous iteration and improvement.
• The framework you choose, Scrum or Kanban, is less important than your team mindset.
• Using agile project management across your organization increases visibility and coordination.

Agile principles in project management

The core principles of agile — collaboration, empowerment, and transparency — are ideal for project management. No matter the type of team, the goal should be continuous improvement. Teams meet this goal by working together with an iterative approach to fulfill their projects.

Agile is a mindset of adaptability, sharing progress, and learning from what worked and what didn't. You improve as you go.

Thomas Edison encapsulates the spirit of an iterative approach perfectly: “I have not failed. I've just found 10,000 ways that don't work.” 💡It's this attitude that is the agile mindset.

Entities such as the Project Management Institute espouse the virtues of agile project management and its impact on teams’ collaboration:

• Teams are responsible for project delivery and self-organize in a way to maximize their opportunities for success.
• Agile project managers encourage discussion of frameworks and processes, but also encourage independent thinking.
• Agile values foster trust and healthy working relationships.
• As a decision-making framework, agile project management promotes accountability while driving continuous decision-making and delivery.

Agile workflows for project teams

How can a traditional project team become self-organizing enough to become more agile? Let's step through a Scrum workflow in the context of a general project.

Backlog

Development teams work from a product backlog, which is a list of prioritized features desired by a customer. But this list doesn't have to be a set of software features. It can be any set of tasks or outputs that a project team needs to complete.

Sprint planning meeting

Agile teams work in sprints, which are set periods of time (e.g., two weeks) to complete an agreed-upon amount of work. During sprint planning, the team reviews and discusses the top priorities from the backlog. They then decide what can be delivered in the sprint and commit to that work.

Let's use a marketing team working on a campaign as a non-typical example. In a traditional project management setting, the team may take a waterfall approach. They would create a months-long content calendar of social media, blog articles, videos, and other content. Under agile, they would only commit to the next two weeks of content production before deciding what comes next.

Stand-Ups

A stand-up is a daily meeting of team members. During it, each member answers three questions:

• What did you work on yesterday?
• What are you going to work on today?
• Are there any issues blocking your work from being completed?

The questions provide each person the opportunity to share their progress and to provide support in case they can unblock a teammate's work by helping to resolve their issue.

Sprint review

When the sprint is completed, teams meet to review and demo the work they just finished. In our marketing case, it can be a time for the team to get together to watch their content videos, read the comments and feedback from their social media posts, and review key metrics from all of their content.

Sprint retrospectives

Product development teams meet after each sprint to discuss how they might improve things for their next sprint. In this meeting, the team discusses:

• What went well?
• What didn't go so well?
• What can we improve going forward?

Suppose your marketing team had a post go unexpectedly viral. Why was it so effective? What can we learn from that to adjust the next two weeks of content? These are the types of questions to ask yourselves so you can continue to iterate and to learn together as a team.

Scrum or Kanban?

The workflow outlined above is a typical agile Scrum framework. However, it does not have to be the way agile practices are implemented in project management. Different types of projects may call for different frameworks. For example, in Scrum, roles are more clearly defined than in Kanban.

Scrum

A Scrum team is made of specific roles that are tasked with different responsibilities for moving the team through the development process. According to the Scrum Guide:

• Developers create a plan for each sprint iteration, define completeness of work, adapt their plan each day, and hold each other accountable.
• A product owner is responsible for managing the product backlog by communicating product goals, prioritizing items, and providing transparency into the full backlog.
• The Scrum master coaches and guides the team in its adoption of Scrum.

Kanban

Some projects may be more suited for Kanban as compared to Scrum. There are key differences between the two frameworks that may influence a team's approach to agile project management:

• Continuous workflow vs. fixed sprint iterations
• Continuous delivery vs. delivery after the completion of each sprint
• No set roles vs. defined scrum roles

Kanban teams use a Kanban board to visualize their tasks and to limit the amount of work that is in progress at a given time.

The agile framework you use, whether it is Scrum or Kanban, is less important than your team’s shared understanding of how you work together to achieve common goals. The beauty of an agile approach is its conduciveness to tweaking your framework and how you use it as you iterate and retrospect.

Agile project management for your whole organization

As software development teams continue to embrace agile processes, they can encourage other teams to join them. Using agile in other departments empowers those teams’ ability to collaborate. It also creates a shared sense of unity across your entire organization because you’re all applying the same methodology to get to each of your goals.

Try a daily stand-up for department leads to improve cross-organizational communication. Keep it short and to the point, focusing on the topics that will help the work progress.